Reporting to the Commercial Director, the Account Manager will manage existing customer accounts predominantly in the UK and Canada. The primary responsibility is to ensure general customer satisfaction, build strong relationships with key stakeholders, and identify cross-sales opportunities within managed accounts. The Account Manager will work closely with Infonetica's Customer Success Team and Sales Team to support implementation, technical support, and sales initiatives.

Reporting directly into the CEO, this pivotal commercial role is a fantastic opportunity for a charismatic, entrepreneurial, commercially-minded and passionate Commercial Director to join our business to help deliver global growth. Infonetica is a small company in a growth phase and so the candidate must be comfortable making strategic decisions as well as diving into the detail, and rolling their sleeves up to get things done when needed.

The Business Development Manager for APAC is responsible for managing the end-to-end sales cycle in the Asia-Pacific region. This involves driving business growth, generating new leads, and closing negotiations to expand Infonetica’s customer base across all customer segments.

Working through one of our partner organisations, this software engineering position is an opportunity to join a fantastic team of full stack developers and engineers who support the development and maintenance of Infonetica's research management product suite.