The role:

Reporting to the Commercial Director, the Business Development Manager be responsible for driving business growth, generating new leads, and expanding Infonetica’s global customer base in the UK, Ireland, Europe and Africa. As part of the global sales team, the Business Development Manager will focus on identifying potential customers within the higher education and research hospital sectors, building and fostering relationships, and converting prospects into loyal customers. A strong emphasis will be placed on understanding customers’ needs and aligning the company’s products and services to meet those requirements.

Travel to customers and attendance at industry events will form a key part of this position.


Key responsibilities:

Generate new business by proactively identifying, targeting, and engaging research institutions and organisations across assigned regions.

Build and manage a high-quality pipeline throughout bound prospecting, partner introductions, strategic events, and inbound conversion.

Conduct structured discovery to understand customer challenges, motivations, and buying processes, positioning Infonetica as a strategic solution partner.

Navigate complex, multi-stakeholder environments to uncover decision-makers, influencers, and internal champions.

Drive momentum in long and consultative sales cycles by setting a clear path to decision, managing expectations, and addressing blockers early.

Provide timely, relevant, and value-driven materials to support internal evaluation by prospective customers.

Lead the development of tailored proposals and responses to RFPs, ensuring strong alignment between our product and customer needs.

Negotiate commercial and contractual terms to close deals that are sustainable and mutually beneficial.

Meet or exceed quarterly sales targets and contribute to the company’s long-term expansion into new labels.

Maintain accurate pipeline tracking and reporting through HubSpot and sales team processes.

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Core skills and experience:
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Bachelor's degree (preferably in a technology, engineering, business studies or marketing related discipline), and/or certifications in sales and business development.

Proven track record in sales and business development, ideally from within the Research and / or Higher Education sector; or deep understanding of research and/or clinical trial processes and systems coupled with a strong network within the field.

Excellent communication and interpersonal skills to build and maintain strong customer relationships at all levels from frontline user to board level.

Strong negotiation and persuasion abilities to close deals and meet sales targets.

Results-driven and self-motivated with a focus on achieving and exceeding sales goals.

Familiarity with CRM software and sales tools for efficient lead tracking and management.

Good analytical skills to assess market trends, customer behaviour, and competition.

Able to learn the company's offerings to effectively communicate their value to customers.

Ability to work both independently and collaboratively as part of a team.


Salary & Benefits:
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Competitive base salary

Commission based on quarterly targets

Participation in the Infonetica Bonus Plan (business and personal performance related)

Pension

Private health insurance

25 days annual leave

Work location: ‍

This role is offered as hybrid (our preference), or fully remote.  
If hybrid, the successful candidate will be based in our UK office in Esher, Surrey – most of the team work 3 days per week from the office or customer / conference site, and the other 2 days at home.  If remote, we would facilitate the successful candidate to be present at the Esher office c. 2 days per week during the first few weeks of their induction, and one day per month thereafter for team events.

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