
The Challenge
The London School of Hygiene & Tropical Medicine (LSHTM) is a world-leading centre for research and postgraduate education in public and global health. It handles around 800 ethics applications every year – one third from staff and PhDs and two-thirds from MSc students. Withstaff and students based across 180 countries with variable IT infrastructure,these researchers find themselves cut off from the approval process.
The existing system for handling ethics approvals had several problems. Data was stored in multiple locations and the basis of the workflow was Word documents distributed by email. It was difficult to have an overview, achieve consistency and ensure the process was secure.
Infonetica needed to provide a solution that allowed for easy generation of documents, straightforward monitoring, a unified storage system, full customisation and easy access to all users – no matter where they are in the world.